Privacy Notice

General

Praava Health provides a website, a mobile-enabled website, and a mobile app: “praavahealth.com,” or “praava.com,” “praava.net,” “praavahealth.net” (the websites); and “Praava Mobile Application” (the app), for both iOS and Android. The websites and the app allow our members and other users to view health-related information, communicate with our practitioners and staff, arrange for clinical services, view medical records, and access additional services.

The privacy notice applies to the websites and the app, which are owned and operated by Praava Health Bangladesh Limited. The privacy notice describes how Praava Health collects and uses personal information provided by visitors of the websites, and other information that is collected from users of the websites and the app. It also describes the choices available to users and visitors regarding Praava Health’s use of personal information. These policies may be changed at any time at the management’s discretion, in which case the revised Privacy Policy will apply to information collected after the date the Privacy Policy is posted. By accessing the website, you agree that you have read and understood the terms and conditions of this privacy notice.

Praava Health Policy

We understand the value of your privacy and share the concerns you may have about information you provide us when you visit us online and how we treat that information. We highly recommend that you read this entire privacy notice as you choose to navigate through our website. Other privacy practices may apply to information you provide us through other channels, as detailed in subsequent sections.

Personal Information

On our websites, we only collect personally identifiable information when voluntarily and knowingly submitted by a visitor. “Personal identifiable information” refers to information that allows us to identify you, such as your name, telephone number, organization name (if applicable), e-mail address, etc. You can otherwise browse our website and related pages without providing any personal information or being required to register on our website. If you choose to make a payment to Praava, whether by mobile payment gateway or through the patient portal integrated with this website, we will collect certain required financial information from you. We understand the degree of confidentiality associated with financial information and our policy is geared towards respecting it.

Online payments will be processed by a third-party service provider and you should read the section below entitled “Links and Third Party Websites” and familiarize yourself with the privacy terms of all such non-Praava websites before using them.

Information Collection and Use

A name, e-mail address, phone number, or any other relevant contact information may be required in order to allow us to comply with your request. Through our website, you can do the following:

• Access Praava blog
• Log into patient portal to make appointments and access other services
• Live chat
• Send queries or requests
• Subscribe to Praava newsletter